Yes. Once in our possession your vehicle is comprehensively insured.
- Are you insured to drive my car to and from your transporter ?
Yes. This cover is often neglected by other operators - if in doubt ask the transporter operator for the evidence !
- What does "Correctly Licensed" mean ? Are you ?
All vehicles that are used for the conveyance of goods for money that have a Gross Vehicle Weight ( GVW ) of more than 3500kg must have on display in the windscreen an "O" or "Operators" licence in addition to the tax disc. If it does not, or it is out of date, it may be being operated illegally - if in doubt ask the transporter operator for the evidence ! None of our vehicles require "O" licences.
- What is a "Tachograph" ? Do your vehicles have them ?
All vehicles that are used for the conveyance of goods for money that have a Gross Vehicle Weight ( GVW ) or Train Weight ( Vehicle plus Trailer ) of more than 3500kg must be fitted with a tachograph. In simple terms this is a record of the drivers working day to ensure that driving rules are adhered to, which are very strict and governed by law. All of our vehicles are fitted with Tachographs and operated within the rules governed by The Department of Transport Vehicle and Operator Services Agency ( VOSA ).
- My car is being delivered on a trailer pulled by a 4x4. Is that OK ?
If your vehicle is being delivered on a trailer then the towing vehicle must be fitted with a tachograph as detailed above irrespective of vehicle type, be it Car, 4x4, Panel Van or otherwise. If it does not, it may be being operated illegally - if in doubt ask the transporter operator for the evidence ! Further restrictions apply to the total weight of towing vehicle and trailer too. Even when the trailer is empty we are still governed by the tachograph laws.
- I have been told that my car is arriving on a "Recovery Truck", the rules don't apply here they said ?
Vehicle Transportation is NOT Vehicle Recovery. The same rules apply as detailed above and this vehicle may be being operated illegally.
- What should I ask the companies ? I don't want my car impounded !
Ask how the vehicle will be transported - if on a truck, what type of truck ? What is the Gross Vehicle Weight ? If over 3500kg or recovery truck does it have a Tacho Fitted ? Does it have an operators licence on display ? If it's on a trailer, is the towing vehicle fitted with a tachograph ? If any of the answers are "No" then it is likely that the transporter is being operated illegally - if in doubt ask the transporter operator for the evidence !